Question 1

Where is The Underground ?

Accepted Answer

The Underground is located in the basement of The Post Restaurant at The Stanley Hotel property.

The Post is located on your immediate right as you drive onto the Stanley grounds via the Main Gate.
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All shows start promptly on time, so please allow yourself ample time to arrive, get a drink from the bar upstairs, and be seated.

Question 2

Is there Parking available at The Underground ?

Accepted Answer

Parking is available at The Stanley Hotel property. There is a parking lot directly in front of The Post where The Underground is concealed below, with handicapped spots directly in front of our entrance. Should that lot be full, there is still plenty of parking available just up the hill still inside The Stanley Hotel Property.

Question 3

Is The Underground ADA Accessible ?

Accepted Answer

The Underground is an ADA Accessible Venue.

There is an elevator for mobility access to the venue, and seating is reserved for wheelchair accessibility with notice.

If you require any assistance, please contact us by email or phone in advance to make arrangements.

Question 4

Are The Shows Appropriate for Children ?

Accepted Answer

The Underground is an adult oriented venue that features theatrical magic.  
Children under the age of 12 are not admitted.

Question 5

What type of Show can I expect to see ?

Accepted Answer

We are intentionally focused on presenting theatrically driven magic.

While each of our performers brings their unique style, one commonality we look for is a high-quality theatrical experience.

This is different from the idea of the “Las Vegas Magic Show”.

We are storytellers.

The magic, is powerful, connective, and hopefully resonates with the guests we host.

Our shows generally run 60-90 minutes depending on the performer.

Question 6

What is the difference between VIP and General Admission?

Accepted Answer

VIP is some of the closest seats to the stage, the first two rows of tables.

General Admission is a seat in the second and third tiers of the theatre in low or high chairs.

Seating is assigned on a first come, first sat basis. Doors open 30 minutes prior to show start, so it is recommended to arrive early.
Please contact us if you have any seating concerns.
(970) 290-2361
info@stanleyunderground.com

Question 7

How Long are The Shows ?

Accepted Answer

Shows in The Underground range from 60 - 90 minutes long.

Question 8

Is there really NO Re-Entry ? What if I have to leave The Theater for a moment ?

Accepted Answer

Shows at The Underground start promptly at the scheduled times. Once the performance begins and the main doors close, we have a strict No Late Entry and No Re-Entry Policy.

We run on-time, and we ask that you arrive early enough that we can comfortably seat your party.

If you need to leave during the show for whatever reason, you will not be allowed back in.

We work hard to preserve the theatrical atmosphere of the theater for our guests. Opening our theater door interrupts that atmosphere for the entire audience.

Question 9

Does The Underground have Drink Service ?

Accepted Answer

Drinks are available at The Post Restaurant Bar located upstairs from The Underground.
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However only 2 drinks per guest are permitted into the theater.
​
The Post Restaurant To-Go 6 Packs however are NOT allowed to be consumed on the premises.
​
Keep it classy Kevin.

Should you want a beverage for the show, we'd recommend allowing yourself ample time to arrive and be seated comfortably; you will NOT be permitted to enter the theatre after the doors have shut.

Question 10

Can I Meet The Performer ?

Accepted Answer

After most of the performances, our magicians are available to mingle with, take a selfie, and sign posters with you.

Some evenings, we  have a strict schedule to keep, so they may need to slip away to set up for the next show.

Question 11

What is the Ticket Refund Policy ?

Accepted Answer

In line with the Ticket Purchase Policies of all Union Theatrical Houses in America, all ticket sales are final.

Show Tickets are Non-Refundable, Non-Exchangeable, and Non-Transferable.

It’s pretty simple.
If you have a question, please feel free to reach out to our team.

Question 12

What is the best way to Contact The Underground ?

Accepted Answer

Any and all questions should be directed to The Underground. The Stanley Hotel and The Post Restaurant have no association with The Underground, and can not answer your questions or provide any help with shows.

Please contact us by phone : (970) 290-2361
Or contact us by email : info@stanleyunderground.com

Question 13

How will this purchase show on my credit card statement?

Accepted Answer

DM Productions INC

F.A.Q's.

Where is The Underground ?

Is there Parking available at The Underground ?

Is The Underground ADA Accessible ?

Are The Shows Appropriate for Children ?

What type of Show can I expect to see ?

What is the difference between VIP and General Admission?

How Long are The Shows ?

Is there really NO Re-Entry ? What if I have to leave The Theater for a moment ?

Does The Underground have Drink Service ?

Can I Meet The Performer ?

What is the Ticket Refund Policy ?

What is the best way to Contact The Underground ?

How will this purchase show on my credit card statement?

The Underground

click here to learn more about 13 The Séance

Contact Us

Telephone
(970) 290-2361

Email
Info@StanleyUnderground.com

F.A.Q's.

Where is The Underground ?

Is there Parking available at The Underground ?

Is The Underground ADA Accessible ?

Are The Shows Appropriate for Children ?

What type of Show can I expect to see ?

What is the difference between VIP and General Admission?

How Long are The Shows ?

Is there really NO Re-Entry ? What if I have to leave The Theater for a moment ?

Does The Underground have Drink Service ?

Can I Meet The Performer ?

What is the Ticket Refund Policy ?

What is the best way to Contact The Underground ?

How will this purchase show on my credit card statement?

The Underground

click here to learn more about 13 The Séance

Contact Us

Telephone (970) 290-2361 Email Info@StanleyUnderground.com

Telephone
(970) 290-2361

Email
Info@StanleyUnderground.com