F.A.Q's.

Is The Underground ADA Accessible ?

The Underground is an ADA Accessible Venue.

 

There is an Elevator for mobility access to the venue and all venue seating is wheelchair accessible.

 

If you require any special assistance, please contact us by email or phone in advance to make arrangements.

The Underground is an adult oriented venue that features theatrical magic. 

 

Children under the age of 12 are not admitted.

Where is The Underground ?

The Underground is located in the basement of The Post Restaurant at The Stanley Hotel. 

 

The Post is located on your immediate right as you drive onto the Stanley Grounds via the Main Gate.

All shows start promptly so please allow yourself ample time to arrive, get a drink from the bar and be seated.

Are The Shows Appropriate for CHildren ?

What if I have to leave the theater for a moment?

What is the ticket refund policy?

What type of show can I expect to see? 

Shows at The Underground start promptly at the scheduled times.

 

Once the performance begins and the main doors close, we have a strict No Entry and No Re-Entry Policy.

 

We run on-time, and we ask that you arrive early enough that we can comfortably seat your party.

 

If you need to leave during the show for whatever reason, you will not be allowed back in.
 

We work hard to preserve the theatrical atmosphere of the theater for our guests.

 

Opening our theater door interrupts that atmosphere for the entire audience. 

In line with the Ticket Purchase policies of all Union Theatrical Houses in America, all ticket sales are final.

 Show Tickets are non-refundable, non-exchangeable, and non-transferable. 
 

It’s pretty simple.


If you have a question, please feel free to reach out to our team.

We are intentionally focused on presenting theatrically driven magic.

 

While each of our performers brings their unique style, one commonality we look for is a high-quality theatrical experience.


This is different from the idea of the “Las Vegas Magic Show”.


We are storytellers.

 

The magic, is powerful, connective, and hopefully resonates with the guests we host.

 

Our shows generally run 60-90 minutes depending on the performer. 

Does The Underground have drink service? 

Will they sing to me for my birthday? 

Can I meet the performer?

Drinks are available at The Post Restaurant Bar located upstairs from The Underground.

However only 2 drinks per guest are permitted into the theater.

Post Restaurant To-Go 6 Packs however are not allowed to be consumed on the premises.

Keep it classy Kevin. 

Absolutely NOT!

After most of the performances, our magicians are available to mingle with, take a selfie, and sign posters with you. Yes. 
 

Some evenings, we  have a strict schedule to keep, so they may need to slip away to set up for the next show. 

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